Mauricio Junior
Your Reward Points Are Expiring
Recent warnings from the Federal Trade Commission
Recent warnings from the Federal Trade Commission (FTC) and security experts indicate that scammers are sending unsolicited text messages claiming that your rewards points are about to expire. These messages often urge you to click a link to “save” your points, but they are usually scams.
How the Scam Works
You might receive a text message from a company (such as AT&T, Verizon, or even a large retailer impersonating one) informing you that your points are expiring soon and urging you to take immediate action.
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Link trap: The message contains a link that appears legitimate but leads to a fake “rewards redemption” page. This page is designed to steal personal or financial information, such as Social Security numbers or credit card numbers, or to install harmful software.
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Timing & details: Scammers sometimes exploit real news about actual point expirations to make their messages appear more credible.
Why It’s Dangerous
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Phishing involves a link that resembles a legitimate company’s official rewards page, but it’s actually a lookalike site.
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Clicking can lead to data theft, exposing sensitive personal and payment information.
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Some links may also pose a risk of malware, potentially downloading malicious software onto your phone or computer.
How to Protect Yourself
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Avoid clicking on the link provided in the text.
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Verify your points independently by visiting the company’s official website or app (type the URL yourself).
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Please contact customer service using the number provided in the official app or on the company’s verified website, not the one mentioned in the text.
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Enable spam filters: Utilize your phone’s built-in spam filter, carrier-provided tools, or a call/text-blocking app.
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Regularly update your phone’s software to ensure you have the latest security patches.
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Report spam: Utilize your phone’s reporting feature for texts or apps.
Key Takeaway
If you receive a text message about expiring reward points, disregard the link and verify your account through official channels.
Scammers are exploiting legitimate rewards programs and timing their attacks to trick people into clicking on malicious links. Therefore, verification is crucial to protect yourself from such scams.
Sources: KnowBe4 - Scam of the Week FTC Consumer Alerts
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